If your bank statement is too old-I'm not quite sure what you mean by that since the statement should be just 2 months old, but anyway, you can ask the bank to send you another statement for around that time,-also many people can check their transaction history online nowadays. Maybe on that day, but normally around within 2-3 days from the deposit, but very rare occasion it could take up to 2 weeks until it shows on the statement. You said it's 30th January, so it would be around that time. The name of the casino is Royal Ace, but it might show as different name on the bank statement.Īfter you get the name, it will not be that hard to find that name on your bank statement because you know the deposit date. Why don't you ask the casino CS what kind of name appears on the bank/credit card statement for your deposit. It is too old and now I cant even remember what card was used. I cannot see in my bank statements where the deposit was taken out of my account. They sent me a statement showing my deposit of $250 was made on the 30th of January.
I have search through my banks statements and cannot find where the deposit they are claiming i won from went thru.
